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Privacy Policy


At BankFinancial we recognize the importance of protecting the privacy of our customers. You can review our Privacy Policy below or obtain a printer friendly PDF version by clicking on the following link -Privacy Policy (PDF 50kB). Our Digital Privacy Policy applies to digital services and explains our information handling practices. To review, you may click on the following link -Digital Privacy Policy (PDF 602kB).

California residents may obtain additional information regarding their privacy rights under the California Consumer Privacy Act by clicking on the following link CCPA Notice (PDF 177kB).

Electronic Communication Consent

You acknowledge and accept the BankFinancial  Digital Privacy Policy (PDF 602kB)and  Privacy Policy (PDF 50kB). By accessing or any of our Digital Services, or contacting us by telephone or by any form of electronic communications, you consent to the lawful use of all technology functionality, analytical tools and voice or data collection/recording by BankFinancial NA and its third-party service vendors for the purposes of applicable laws and regulations and the BankFinancial NA Customer Agreement and Disclosure Statement (PDF 1.2MB). 

Protecting the Privacy of Children Online
We do not knowingly collect or use personal information from children under 13 without receiving verifiable consent from their parents. Should a child whom we know to be under 13 send us personal information; we will only use the information to seek parental consent or provide parental notice. We are not responsible for content of third party websites we may link to. Visit the FTC website for more information regarding the protection and privacy of children online (Children's Online Privacy Protection Act, COPPA).

Changes to our Privacy Practices
If changes are made to our Consumer Privacy Policy, they will be posted here, and we will revise the policy’s date.

Privacy Policy - 06/2023

FACTS What does BankFinancial, NA and its Affiliates (BankFinancial) do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and transaction history
  • Account balances and payment history
  • Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons BankFinancial, NA chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does BankFinancial Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
For non-affiliates to market to you No We Do Not Share
Call 1.800.894.6900 or go to
Who we are
Who is providing this notice? BankFinancial, NA and its Affiliates (BankFinancial). See the list of BankFinancial's Affiliates below under Definitions, Affiliates.
What We Do
How does BankFinancial protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does BankFinancial collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and non-financial companies. 
  • BankFinancial's Affiliates are Financial Assurance Services, Inc., BankFinancial Asset Recovery Corporation and BankFinancial Corporation.
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • BankFinancial does not share with non-affiliates so they can market to you.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include First Data Corporation and Elan Financial Services.
Other Important Information