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Contact Us

We are here to help. Please choose the contact method that is most appropriate to the urgency of your request, or that works best with your schedule and availability.

Please complete the form below for questions or to request information.

  • For your protection, do not send any confidential information, including account numbers, social security numbers, PINs or account access information via e-mail.  
  • Do not send requests to unlock your account or reset your password for your retail or business online banking access. For these requests, please call Customer Service at 1.800.894.6900.​
To contact us by chat, click on the yellow icon to the right of your screen.
Chat is available:
  • Monday - Friday 9:00 am to 6:00 pm
  • Saturdays 9:00 am to 2:00 pm

Please complete the form below for questions or to request information:

BankFinancial Customer Service
48 Orland Square Dr, Orland Park, IL 60462


Please complete the form below for questions or to request information:

We are available to take your call:

  • ATM/Debit Card Activation: 
    1.833.933.1640
    Hours: 24/7
  • Lost or Stolen ATM/Debit Card:
    1.800.754.4128
    Hours: 24/7
  • International ATM/Debit Card Activation:
    1.847.279.9000
  • International Lost or Stolen ATM/Debit Card:
    1.727.227.9012
  • Financial Assurance: 1.888.409.5300
    Hours: Monday - Friday 9:00 am to 5:00 pm CST
  • General Customer Service: 1.800.894.6900
    Hours: Monday - Friday 8:00 am to 6:00 pm CST
    Saturday 8:00 am to 2:00 pm CST
  • Business Services: 1.833.894.6999
    Hours: Monday - Friday 8:00 am to 6:00 pm CST
    Saturday 8:00 am to 2:00 pm CST
  • International Customer Service Center: 1.847.279.9000
    Hours: Monday - Friday 8:00 am to 6:00 pm CST
    Saturday 8:00 am to 2:00 pm CST

Please complete the form below to request information:

Branches
You can stop by any of our branch locations and ask to speak with a Branch Manager regarding feedback or questions.

 You may also schedule an in-person appointment with a personal banker using our Appointment Scheduler or calling our Customer Service Center at 1-800-894-6900, option 4.

 Please complete the form below to request information:

Red dot, or within assistive technologies an asterisk (*), denotes a required field.
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