We are here to help. Please choose the contact method that is most appropriate to the urgency of your request, or that works best with your schedule and availability.

Please complete the form below for questions or to request information.

  • For your protection, do not send any confidential information, including account numbers, social security numbers, PINs or account access information via e-mail.  
  • Do not send requests to unlock your account or reset your password for your retail or business online banking access. For these requests, please call Customer Service at 1.800.894.6900.​
To contact us by chat, click on the yellow icon to the right of your screen.
Chat is available:
  • Monday - Friday 8:00 am to 8:00 pm
  • Saturdays 8:00 am to 3:00 pm
 
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BankFinancial Customer Service
48 Orland Square Dr, Orland Park, IL 60462

 

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We are available to take your call:

  • ATM/Debit Card Activation:
    1.800.448.8268
    Hours: 24/7
  • ATM/Debit Card Cancellation:
    1.800.264.5578
    Hours: 24/7
  • International Card Cancellation:
    1.412.552.2698
    Hours: 24/7
  • Financial Assurance:
    1.630.242.7112
    Hours: Monday - Friday 9:00 am to 5:00 pm
  • General Customer Service:
    1.800.894.6900
    Hours: Monday - Friday 8:00 am to 8:00 pm
    Saturday 8:00 am to 3:00 pm

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Branches
You can stop by any of our branch locations and ask to speak with a Branch Manager regarding feedback or questions.

 

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  • Are you a current customer?

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