Security Frequently Asked Questions

• What devices are in place to create a secure Online Banking environment?
• How I can help to ensure that my banking information will be kept private?
• What is a cookie?

What devices are in place to create a secure Online Banking environment?

BankFinancial uses various methods to ensure our Online Banking is secure.

1. Secure Socket Layer (SSL) - SSL is an encryption tool. Whenever you see a little picture of a lock on your browser, it means that you are communicating in a secure mode with us. Any personal information you send us is encoded so that it cannot be intercepted. Likewise, information we send back to you when the lock is visible will be encrypted so your confidential information stays confidential.
2. Site Certificate - We have registered www.bankfinancial.com with Verisign and received a Site Certificate. This certificate will check to ensure that all content you receive from our site originated from our site. This prevents others from sending back information to you, acting as if they were BankFinancial.

How I can help to ensure that my banking information will be kept private?

Use the latest version of Netscape Navigator or Microsoft Internet Explorer and keep up to date on the latest security patches.

Keep the Personal Identification Number (PIN) you use to log in to Online Banking a secret. Change it often to make certain nobody will guess it, and never allow anyone else to use it.

Never leave your computer without exiting from Online Banking. In the Online Banking module, under User Options you will find a selection to change your timeout. This feature will automatically close your Online Banking session after a specific period of inactivity. You are in control of the length of time between your last command and when the session will close. If the session ends before you are done, all you have to do is log back in.

What is a cookie?

To provide better service and a more effective site, we use standard “cookies” as part of our interaction with your browsers. A cookie is a small piece of text which is simply used to "store" basic information to be used for future visits to our site. A cookie may be used to store your name, which is how a site you have previously visited can address you by name. Sometimes cookies are used to store your login information to eliminate the need to log in each time you visit the site. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. Cookies are commonly used on Internet sites and do not harm your system. We use temporary cookies to store basic information on your machine when you are communicating with us in places where you need to register, such as online banking, or where you are able to customize the information you see. BankFinancial uses a cookie at such points to make your online banking experience simpler and more pleasant. We do not use cookies to read or copy your files, access your e-mail or to obtain your passwords for other programs.