Contact Us

We offer many ways to bank or get in touch with us. Whether you have a simple question or want to open an account today, you can do business with us in the way that's most convenient for you.

E-mail

Contact us via e-mail at Customer Service Center.

Please make sure that you DO NOT include any confidential information, including account numbers, social security numbers, PINs or account access information via e-mail.

Call Us

General Customer Service: 800-894-6900
Deposit Services: 888-409-5100
Loan Services: 800-894-6900
Financial Assurance: 888-409-5300

Mailing Address

BankFinancial
Mail Processing Center
6415 W. 95th Street
Chicago Ridge, Illinois 60415

Customer Feedback

Please share your banking experience with us. Tell us why BankFinancial is your bank. Or, if you have had an unpleasant experience, let us know so we can improve our service to you. Please send your comments to us. Or call our Customer Feedback hotline at 708-675-6776. We appreciate your feedback.

Bank-by-Phone

Available 24 hours a day, 7 days a week. Check your balance or transfer funds from one account to another by calling 800-244-2265. Spanish option available.

Loan-by-Phone

Apply for a loan 24 hours a day, 7 days a week at 800-894-6900. Spanish option available.

Online Banking

With Online Banking you can transfer funds, check your balances, verify deposits and loan payments, order checks and download your statements and other information to money management software.

Bill Pay

Use Online Bill Pay to pay anyone, anytime! Online Bill Pay is free with all eligible Checking accounts.

Branch Offices

Bank in person at any of our 18 Chicago and suburban bank branches. For locations and hours, view our Branch/ATM Locator.

ATM

Withdraw funds, transfer funds or make balance inquiries any time. Transactions at BankFinancial ATM locations are free with all our checking accounts. Language options available.

Career Opportunities

Contact us via e-mail

Multi-Family and Mixed-Use Real Estate Loans

Contact us via e-mail at Multi Family Loans Department.

IRA and Retirement Products

Contact us via e-mail at Retirement Services Department.

ATM/Visa Problems

Contact us via e-mail at Card Holder Services Department. For instructions on how to report your BankFinancial ATM or Debit Card lost or stolen, click here.

Electronic Funds Transfer

Contact us via e-mail at Electronic Funds Transfer Department.